
The Help Desk System Features:
Tech Support: Submit real-time, trackable tech support tickets
Maintenance Updates: Request services and updates under your existing plan
Knowledge Center: Find extensive online help resources with answers to the most common questions
Troubleshooting: Use online guides with step-by-step instructions
News & Articles: Access a library of helpful articles on relevant topics
Downloadable Docs: Get useful documents that you can download to your PC
|
New from Five Sparrows
Help Desk System Coming Jan. 4
We are pleased to announce that starting January 4, 2010, Five Sparrows will be launching a NEW online Help Desk system.
The new Help Desk will enable us to provide faster, better customer service, and gives you access to your customer support history, lets you view maintenance reports, and tracks your customer support requests in our system online.
The new Help Desk also features a new online Knowledge Center full of resources for clients on a wide variety of popular topics.

You can access the new Help Desk at www.fivesparrows.com by clicking on the HELP DESK button in the top right corner of our home page.
|