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Five Sparrows Marketing Blog
Web Site Maintenance

QUICK LINKS:

Web Site Maintenance Plans
  SEO Reporting & Maintenance
  Marketing Program Maintenance
  Always-On Services

Effectiive web site marketing strategies include keeping your web site up-to-date and current. Our Support & Maintenance plans give you great features, flexibility, and convenience at a very affordable price. Contact us today to see how we can help you save money AND get the services you need to protect your web investment and promote your business!


Web Site Support & Maintenance

Maintaining your web site on a regular basis not only provides your visitors with your most current information, it also encourages repeat visits and increases overall web traffic, results in improved search engine rankings, and ultimately protects and leverages your web site investment.

Protect the investment you’ve made in your web site with support & maintenance services from Five Sparrows. Unlike other web design firms, we keep the service going long after your site has been launched! Choose the services and plan that fits your needs and budget to create a custom plan that works for your small business.

To help you make the most of your web site, Five Sparrows offers a variety of Support & Maintenance plans, giving you the freedom to choose the plan that fits your needs AND your budget!

Here’s how it works:

1. Pick your “Plan” — Plans are monthly, quarterly, semi annual, or annual to give you access to the services you need, as often as you need them.

2. Add a “Service Pack” — Service Packs are Basic, Enhanced, or Premium (see descriptions below).

3. The result is a customized Support & Maintenance program that fits the needs of your business, and keeps you in control of costs!

  • Web Site Updates - Includes changes and additions to content, images, photos and graphics, adding links, etc.
  • Independent Test Environment - a private area on our demo server where we make updates to your site before the changes go “live.” This way, your visitors never see unapproved changes or “under construction” pages while work is in progress.
  • Turn-around Time - The time it takes for us to complete your work request. Usually, all work is completed within the turn-around time specified in your plan, however, some work requests may take additional time.
  • Online Problem Reporting - We provide you with an online trouble ticket system so your requests are immediately logged into our support system and assigned to the appropriate staff member for action.
  • Activity Statement - A statement of how many updates you have used on your plan, when the work was performed, and exactly what changes were made to your site. Statements are sent to you via email.
  • Link Check - Depending on the plan you choose, we will review your web site to check for broken or outdated links, and repair them as necessary.
  • Disk & Bandwidth Management - We will monitor your web site to make sure your site does not exceed either its disk space limit, its bandwidth limit, or both. In most cases, we can quickly correct this so you never get charged over-limit fees (often from server log files and junk email that accumulate on your account).

Contact us for pricing and information about our support & maintenance plans.


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